How to Recover Deleted Viber Messages and Call History
Viber is a popular communication app that allows users to make free calls, send messages, and share multimedia content. However, it's not uncommon for users to accidentally delete important messages or call records from their Viber history. The ability to recover deleted Viber messages and call logs can be crucial in various situations, from retrieving sentimental conversations to preserving essential business communications. In this article, we will explore the importance of recovering deleted Viber messages and call records, as well as methods to accomplish this task.
Viber messages and call records can be deleted for a variety of reasons, such as accidental deletion, device malfunction, or app updates. When these important pieces of communication are lost, it can lead to frustration and inconvenience. Recovering deleted Viber messages and call records becomes essential to retrieve valuable information and maintain a complete communication history. Whether it's a personal conversation with a loved one or crucial business details, the loss of such data can have significant repercussions.
Method 1. Utilizing Viber Cloud Backup Feature
One of the primary methods to recover deleted Viber messages and call records is through the Viber Cloud Backup feature. By setting up Viber to automatically backup data to the cloud, users can ensure that their messages and call logs are securely stored and easily recoverable in case of deletion. To restore messages and call records from the cloud backup, users simply need to follow a few simple steps within the Viber app.
Sure, here are the step-by-step instructions on how to set up Viber Cloud Backup:
1. Open the Viber app on your device.
2. Tap on the More tab at the bottom right corner of the screen.
3. Select Settings from the menu.
4. Tap on Account to access account settings.
5. Choose Viber Backup from the list of options.
To continue with the backup setup:
1. Toggle the Viber Backup option to the ON position.
2. You will be prompted to connect to a Google Drive account (for Android users) or an iCloud account (for iOS users).
3. Select the account you want to use for Viber backup and follow the on-screen instructions to link your Viber account to the chosen cloud storage service.
4. Once the connection is established, you can set the backup frequency (daily, weekly, monthly) as per your preference.
5. Tap on Backup Now to initiate an immediate backup to the cloud.
Now, your Viber messages and call records will be automatically backed up to the cloud storage service you have chosen, and you can restore them if needed.
Remember that the steps might slightly differ depending on the Viber app version and your device's operating system.
Here are the steps to recover Viber messages and call records using the Viber Cloud Backup feature:
1. Open the Viber app on your device.
2. Tap on the More option at the bottom right corner of the screen.
3. Select Settings from the menu.
4. In the Settings menu, choose Account and then select Viber Backup.
5. Turn on the Auto backup option to ensure that your Viber data is regularly backed up to the cloud.
6. To manually initiate a backup, tap on the Back Up Now button.
7. To restore messages and call records from the cloud backup, uninstall and reinstall the Viber app on your device.
8. During the setup process, you will be prompted to restore your chat history from the cloud backup. Follow the on-screen instructions to complete the restoration process.
By following these steps, you can easily recover deleted Viber messages and call records using the Viber Cloud Backup feature.
Method 2. Using Third-Party Data Recovery Tools
Part 1. How to Recover Viber Messages and Calls from iPhone Directly
iPhone Data Recovery is a professional and reliable iPhone data recovery tool. It is designed to help users recover lost or deleted data from their iOS devices, including iPhone, iPad, and iPod touch. With iPhone Data Recovery, users can easily retrieve various types of data, such as messages, contacts, photos, videos, call history, notes, and more. It also supports recovering data from third-party messaging apps like Viber, allowing users to recover Viber messages and call history with ease. The software offers a user-friendly interface and provides multiple options for data recovery, making it a powerful and versatile tool for iOS device users who want to recover their lost or deleted data.
Key Features of iPhone Data Recovery Tool
1. Three recovery modes to recover data from iOS device directly, from iTunes backup, and from iCloud backup.
2. Retrieving various types of data such as messages, contacts, photos, videos, call history, and notes.
3. Supporting data recovery from third-party messaging apps like Viber.
4. Allows users to preview and choose specific data for recovery.
5. Safely back up any iOS device and restore data from previous backups whenever needed.
6. Fix various iOS system issues like recovery mode, white Apple logo, black screen, looping on start without data loss.
7. Works seamlessly with all iOS devices, including the latest iPhone models, such as iPhone 15 Pro Max/Plus/14/13/12/11.
Steps to Undelete iPhone Viber Messages and Calls
Step 1: Download and Install iPhone Data Recovery tool on your computer. Launch the program and connect your iPhone to the computer using a USB cable, press “Trust” on iPhone screen.
Step 2: Choose “iPhone Data Recovery” feature on the main screen, then select “Recover from iOS Device” mode and click “Start Scan” to allow the software to scan your iPhone for Viber data.
Step 4: The software will spend many time to scan your iPhone internal memory, once the scanning is complete, you can see data type on left sidebar, you can tap “Viber”, “Viber Attachments” or “Viber Call History” to preview the related Viber messages and calls in detail. Select the Viber messages and calls you want to recover and click “Recover” to save them to your computer.
Part 2. How to Recover iPhone Viber Messages and Calls from iTunes Backup
A. Restore Whole iTuns Backup to iPhone
Restoring Viber messages and calls on an iPhone using iTunes is a straightforward process. This method is highly effective if you regularly back up your iPhone with iTunes. By restoring the entire device from a previous backup, you can recover all the lost data, including your Viber messages and call logs. Here’s a simple guide to help you through the process.
Step 1. Launch iTunes, then connect your iPhone via USB.
Step 2. Click on the iPhone icon in iTunes. Go to "Summary", click "Restore Backup…", choose the relevant backup and click "Restore".
Step 3. After the restore completes, reinstall Viber from the App Store. Open Viber to restore your messages and calls.
B. Extract iTunes Backup for Viber Messages and Calls
If you don't want to overwrite the original data, you can extract your iTunes backup and choose data to restore selectively, follow the below steps.
Step 1. Run the iPhone Data Recovery software on computer and select “iPhone Data Recovery” feature on homepage, then choose recovery mode “Recover from iTunes Backup”, the software will list all iTunes backup which store on computer, choose one backup contain the Viber messages and calls, then click “Start Scan” button to extract it.
Step 2. After the extracting is over, you can see all data type on left sidebar, including photos, videos, contacts, notes, WhatsApp, Kik, Viber, Kik and others, tap “Viber”, “Viber Attachments” or “Viber Call History” and preview Viber data in detail on scan result, choose all Viber data you want and click “Recover” button to get Viber messages and call history back.
Part 2. How to Recover iPhone Viber Messages and Calls from iCLoud Backup
A. Restore Whole iCloud Backup to iPhone
Restoring Viber messages and calls from an iCloud backup is a convenient way to recover your data. This method ensures that you can retrieve your information without needing a computer, as everything is managed directly from your iPhone. Follow these simple steps to restore your Viber data using iCloud.
Step 1. Go to "Settings" > "General" > "Reset", tap "Erase All Content and Settings".
Step 2. Follow the on-screen instructions to set up your iPhone. When prompted, choose "Restore from iCloud Backup".
Step 3. Sign in to iCloud with your Apple ID. Choose the backup that contains your Viber data and wait for the restore process to complete.
Step 4. Once the restore is complete, download Viber from the App Store if it’s not already installed. Open Viber, and it should automatically detect the backup data, restoring your messages and calls.
B. Extract iCloud Backup for Viber Messages and Calls
If you don't want to overwrite the original data, you can extract your iCloud backup and choose Viber data you want to restore selectively, follow the below steps.
Step 1. Launch the iPhone Data Recovery tool and choose “iPhone Data Recovery” feature, select “Recover from iCloud Backup”, then using your Apple ID and password to login iCloud account.
Step 2. Tap “iCloud Backup” option, the software will list all iCloud backup on the windows, choose one backup and click “Download” to get it to PC, then click “Scan” button to extract it.
Step 3. After finish the extracting process, you can tap data type “Viber”, “Viber Attachments” or “Viber Call History” on left sidebar, view related items one by one on the right, choose all Viber messages and call history you want, click “Recover” button to get data back.
Part 2. How to Recover Viber Messages and Calls from Android
Android Data Recovery is a professional data recovery software designed to help Android users easily recover lost or deleted files from their devices. Whether you've accidentally deleted important messages, contacts, photos, videos, or other data, Android Data Recovery can assist in retrieving them quickly and efficiently. With its user-friendly interface and powerful features, this software supports a wide range of Android devices and versions, making it a versatile and reliable tool for data recovery. Whether you're a casual user or a tech-savvy individual, Android Data Recovery provides a seamless and effective solution to recover your precious data effortlessly.
Main Features About Android Data Recovery Tool:
1. Android Data Recovery: Easily recover various types of data directly from your Android device, including contacts, messages, call history, photos, and more.
2. Android SD Card Recovery: Retrieve lost photos, videos, and documents from the SD card used in your Android device.
3. Android Data Backup & Restore: Safely backup your Android data to your computer, and selectively restore data without loss.
4. Broken Android Data Extraction: Recover data from damaged or non-responsive Android devices, even if the device is not operable.
Steps to Restore Android Viber Messages and Call History
Step 1. Download and install the Android data recovery software on your computer by following the on-screen instructions, then launch Android data recovery software, choose the “Android Data Recovery” feature.
Step 2. Connect your Android phone to computer with a usb cable, and the software will prompt you to enable usb debugging and then it can access your device.
Step 3. Choose the type of data “Messages” and “Call Logs”, then click 'Next' to permit the software to scan your device.
Step 4: The software will install FoneGo app to your Android phone, you need to enable "Install via USB" option in "Developer options". After that, the software will show some require on your phone screen, press "Allow" to left the software get authorize to access data on phone storage, then you can click "I Have Authorized".
Step 5. The software will start scan your Android phone storage, after the scan is over, you should see a list of recoverable messages and call logs, click each data type and preview detail information for messages or call logs. Select the messages or call logs that you want to restore, then click on the 'Recover' button to save them to your computer.
Method 3. Recover from a Local Folder (for Android)
In some Android devices, Viber messages can be stored in local folders. If you need to restore your Viber messages from a local backup, you can do so by accessing these folders using a file manager. Follow these steps to check for and restore backup files.
Step 1. Use a file manager app on your Android device.
Step 2. Browse to the directory /sdcard/viber/media or /storage/emulated/0/viber/media.
Step 3. Look for any backup files within these directories. Commonly, these might be in the form of .db or .zip files.
Step 4. Copy the necessary backup files to a secure location on your device or external storage.
Step 5. Ensure Viber is installed on your device. If not, download and install it from the Google Play Store.
Step 6. Replace the existing media or database files in the Viber directory with the backup files you located. Ensure that the file structure is identical to the original backup.
Step 7. Open Viber and check if the messages and media have been restored successfully.
Method 4. Recover via Cloud Backup Services
If you regularly maintain cloud backups, you can easily restore your Viber data from Google Drive. Make sure that the backup feature is enabled in your cloud service and that data is backed up regularly. Follow these steps to restore your Viber messages and calls from Google Drive.
Step 1. Ensure that your Viber app is set to backup your data to Google Drive. Open Viber > More (☰) > Settings > Account > Viber Backup > Make sure Backup is enabled.
Step 2. Uninstall the Viber app from your device. Reinstall Viber from the Google Play Store.
Step 3. Open Viber and sign in using your phone number. Follow the on-screen instructions to set up your account.
Step 4. Once signed in, Viber will automatically detect the Google Drive backup. When prompted, select the Google account associated with your Viber backup, and then tap "Restore."
Step 5. Wait for the restore process to complete. This may take a few minutes depending on the size of your backup. Once restored, check your messages and calls in Viber to ensure all data is recovered.
Preventive Measures to Avoid Viber Data Loss
To prevent the loss of Viber messages and call records in the future, it is essential for users to take proactive measures. Some preventive steps include regularly backing up Viber data, ensuring that the Viber Cloud Backup feature is enabled, and being cautious when deleting messages or call logs. By adopting these preventive measures, users can safeguard their Viber communication history and avoid potential data loss incidents.
In conclusion, the ability to recover deleted Viber messages and call records is crucial for maintaining a complete communication history and retrieving valuable information. By utilizing methods such as the Viber Cloud Backup feature and third-party data recovery tools, users can successfully recover their deleted data. Additionally, implementing preventive measures can help avoid future data loss incidents and ensure the security of Viber communication. Remember, always prioritize data backup to safeguard your important Viber messages and call records.
